I'm a UX/UI designer from Chicago, mending human-centered design and UX anthropology, to create delightful designs.
Studying public health and anthropology in undergraduate, I grew to develop an undying sense to serve under-resourced communities in healthcare. And upon graduation, I decided to pursue health informatics. However, after entering the health informatics career field, I craved to create actionable change with the data and information I was looking at, especially with a human touch. I then discovered user experience design and it was love at first sight! I adore bringing the intersection of my anthropology experience into design whilst still being able to help underserved communities not just tied to healthcare. My mission is to create designs that diminish barriers and provide for communities in a digital space.
Jul 2022 - Present
Design and research human-centered experiences that empower users to discover and achieve learning objectives that address challenges faced by their communities and/or workplaces.
May 2022 - Jul 2022
Collaborate with designers, product managers, and developers to define and create high-quality products. Create user flows, wireframes, high- fidelity prototypes, conduct user research and usability testing.
Jun 2021- Present
Provide end-to-end user research and design for projects using agile framework methodologies to identify pain points and design a digital product that exceeds users' needs.
Aug 2021- Dec 2021
Manipulated and anlyzed clinic metrics to inform patient engagement department decision making and drove insights on weekly ad-hoc data analysis items to improve clinic engagement.
Feb 2021- Aug 2021
Extracted and analyzed oncology data of over 30 weekly patient cases to construct Tempus’ growing clinical database. Assisted in oncology department’s immediate assistance for current cancer patients.
Nov 2020- Feb 2021
Served as a central liaison and analyzed over 100 patients’ clinical records and data to construct growing foundation of organization’s health database and link to potential clinical health programs.
Aug 2018- May 2019
Evaluated and analyzed qualitative and quantitative clinical data records to improve the social and mental wellbeing of over 40 community program members. Coordinated and maintained communications with essential stakeholders to confirm engagement, unity, and aligned outreach tactics to promote grant agreements.
UX Designer | Sept 2021 - Present
Website for local pet shop boutique. Collaborated with business owner to design and create website to increase sales and drive customer traffic. Developed high-fidelity interactive prototypes and conducted market analysis and user research.
UX Designer | Feb 2022 - Present
The clinical app for non-English speakers that allows patients to request a translator and other language needs. Conducted user and market research to create usable mock-ups to level the language barrier between patients and healthcare providers.
UX Designer | Dec 2022 - Mar 2022
Mobile app to assist Chinese elderly in Chicago in finding senior and elderly resources such as social security. Direct user interviews and research whilst creating user flows for mock-up.
Made with love and boba by Kexin Jiang. Enjoy your stay!